Legal notice

Fully revised based on your original tableware legal text, adapted to frozen seafood, cold chain logistics, cross-border quarantine, storage & consumption risks, directly copy to Shopify Legal Page
By accessing and using this frozen seafood retail website, you agree to abide by all the following terms and disclaimers.

1. Website Content

We strive to ensure all texts, product photos, weight/size specifications, origin introductions, processing methods and storage instructions of frozen seafood displayed on this website are accurate, updated and reliable. Our team regularly reviews, revises and synchronizes all page content to provide trustworthy browsing and shopping experience for all customers.

2. Accuracy of Product Information

We fully verify the authenticity, completeness and precision of seafood-related information, including wild catch origin, weight specification, net weight without ice glaze, processing standard, thawing guide and edible parts description. However, occasional minor typographical errors, delayed data synchronization or page update lags may occur. If you find inconsistent, misleading or incorrect information, please contact our customer service promptly. We will verify and correct the content immediately.

3. Reference Purpose of Website Information

All content published on this website is for reference only for seafood selection, variety comparison and order decision-making. Before placing orders, we strongly recommend you confirm critical details via customer service, including raw edible suitability for sashimi, thawing method, shelf life after defrosting, cooking requirements and allergic reminders. We shall not be held responsible for any losses arising solely from purchase decisions made based on unconfirmed website information.

4. Third-Party External Links

To facilitate your access to supplementary content such as seafood thawing tutorials, cooking recipes and cold storage preservation tips, our website may embed hyperlinks to third-party platforms. We only link to generally recognized credible websites, but we have no control over third-party page content, service quality, privacy policies and business operations. We disclaim all liabilities for disputes, property losses and risks generated by your visiting external websites through our links.

5. Website System Availability

We conduct daily technical maintenance to maintain 24/7 stable website access, including product browsing, cart adding and order checkout functions. Temporary site downtime, page loading failure or system interruption may occur due to server maintenance, version upgrade, network outage or unexpected technical failures. We will not compensate for shopping inconvenience, missed purchase opportunities or indirect losses caused by temporary service suspension.

6. Legal & Regulatory Compliance

We strictly comply with all local, national and cross-border applicable laws, aquatic food safety standards, food quarantine regulations, consumer protection provisions and cross-border e-commerce management rules. No clause in this legal notice can be interpreted to limit or deprive statutory consumer rights that cannot be excluded by mandatory laws.

7. Frozen Seafood Product Description & Visual Difference Statement

We make every effort to restore the real appearance, mark net weight, state wild fishing source, label processing technology and list clear pricing for all frozen seafood products, including king crab, snow crab, tuna blocks, Arctic sweet shrimp, wild prawns and other deep-sea frozen catches. Nevertheless, slight visual differences between online pictures and actual goods are unavoidable due to shooting lighting, mobile screen color deviation, natural individual differences of wild seafood, production batch slight variation and manual weighing tolerance. Please confirm all concerns about product quality, size and eating method with our support team before payment. We only perform after-sales obligations within the scope required by local consumer protection laws.

8. Intellectual Property Protection

All original website content, including seafood shooting pictures, weight parameter texts, product selling copy, brand logos, cold chain packaging design and food styling scene images, are either our exclusive intellectual property or legally authorized for commercial use, protected by copyright, trademark and relevant IP laws. Without our written permission, unauthorized screenshotting, downloading, reproduction, modification and commercial secondary utilization of any website content are prohibited. We reserve the right to claim legal compensation for all infringement behaviors.

9. Seafood Storage, Thawing & Consumption Disclaimer

All our frozen seafood is processed and blast-frozen in full compliance with aquatic food hygiene standards, but correct cold storage and eating manners are mandatory:

We will not bear liabilities for deterioration, food discomfort or safety risks caused by improper operations, including but not limited to:
  • Failure to transfer goods to -18℃ freezer immediately after receipt leading to repeated thawing and spoilage;
  • Improper slow thawing at room temperature for too long;
  • Raw consumption by groups with weak digestive system, pregnant women, children and the elderly without full cooking;
  • Overcooking resulting in meat shrinkage and dry texture;
  • Personal allergic reactions to crustaceans, fish and seafood protein.

    Please strictly follow the attached thawing, cooking and preservation guidelines for each product.

10. Order Stock, Cold Chain Logistics & Force Majeure Disclaimer

The estimated delivery time and real-time inventory displayed on the website are for reference only. Objective uncontrollable factors may lead to out-of-stock, cold chain transit delay, parcel extrusion damage during transportation, long customs clearance inspection and partial thawing of frozen goods for cross-border orders. We will actively coordinate solutions for affected orders, but we are not liable for indirect losses such as catering event delay, dinner arrangement cancellation and other consequential damages caused by these uncontrollable circumstances.

11. Final Interpretation Right

We reserve the right to adjust and update the content of this Legal Policy irregularly. The revised version will take effect once published on the website. Your continued use of the website means you accept the latest updated terms.